Delivery & safety
Fast delivery. Safe shopping. No small print.
Everything you need to know about how your GLOW order is shipped, protected and refunded.
Dispatched within 24 hours
Orders placed before 14:00 on a working day leave our warehouse the same day. Everything else goes out the next working day.
Tracked all the way
You get a tracking link by email as soon as your parcel is scanned, so you always know where it is.
Torrevieja pick-up
If you are in or near Torrevieja, Spain, you can collect your order in person. Contact us to arrange a time.
30-day returns
Changed your mind? Send unopened items back within 30 days of delivery for a full refund.
Encrypted checkout
Payment runs over an encrypted connection on Shopify's secure checkout. We never see or store your card details.
Trusted payment methods
Pay with the major cards and wallets supported at checkout, all protected by your bank's buyer protection.